Since the beginning, Noibu has organized issues on two tables: the Funnel and All Issues. These tables basically functioned as a prioritized and unprioritized view of the same information: The Funnel listed issues the platform deemed high priority based on Annualized Revenue Loss, while the All Issues table was a place to manage any and every issue. While both tables are useful, many users were confused why they were kept separate and annoyed that a single flow had them bouncing back and forth.
As of today, this divide is no more. We’ve replaced the Funnel and All Issues pages with a single impactful page: Issues. Rather than using distinct tables to list prioritized and unprioritized issues, we’ve combined this information in a single table with two views: Priority Issues and All Issues.
Table Views
The Priority Issues view takes the place of the Funnel, and should be your go-to view for impactful issues.
The All Issues view functions much like the All Issues table, with issues ordered by created date.
We have also made simple changes to the table to improve readability and usability:
- Error types are now listed in a separate column and removed from the issue title, making it easier to understand errors and read issue titles.
- Columns have been reorganized so to keep error-related information in the leftmost columns, and triaging elements are in the rightmost columns.
- We've renamed the Priority column to Urgency to relieve confusion.
- We've implemented minor changes to text style and padding to improve horizontal scrolling.
This change begins with a simple divide between prioritized and unprioritized issues, but it doesn’t end there. This new multi-view table structure lays the groundwork for more, nuanced views, and we’re excited to add to the Issues table in future releases.