Shareable Links

You can now share a link to a third party such as Big Commerce, Shopify, HyBris, etc. This will be useful for their support teams to debug and resolve Noibu tickets.

To share a link, in the error details page on the top right you can click "Share" and this will allow you to copy a unique url which you can share the specific Noibu ID.

 

 

When users access this unique link they will be able to share all error details as well as all pinned samples with 3rd parties.

IMPORTANT: You must pin samples in order to be able to share the link with a 3rd party so that you can be on the same page as them when reviewing an issue.

Issue Details: Contains all error details needed to resolve the issue.

 

 

Sessions: Allows third parties to view any pinned sample associated with the issue.

 

 

Was this article helpful?
0 out of 0 found this helpful
Have more questions? Submit a request

Comments

0 comments

Please sign in to leave a comment.