Noibu's goal is to find errors impacting your website and help fix those errors so your customers have a better experience and you avoid revenue loss. We take user privacy seriously, and tracking personal data is not one of our goals. We take many steps to ensure that your customers can't be tracked, including ensuring that session IDs are reset to a random number every four hours. Additionally, identifying information like IP addresses are never stored in our databases.
One of the ways we help you understand errors is through session videos. When recording a session video, we take steps to block out most user-identifying information. However, if you'd prefer to not have video sessions tracked, you can disable session tracking by going to your browser's settings and enabling Do Not Track. This ensures Noibu does not upload any video data to our servers.