Due to the complex nature of the internet, an error can look drastically different based on when it appears, which page it appears on, and the device you're using. For example, the screenshots below present the same error as it appears in different browsers.
- Safari
- Chrome
If Noibu counted every disparate appearance of the same error as a unique issue, your platform would be clogged with thousands of erroneous errors, and it would be nearly impossible to estimate the total ROI lost to the same root issue. Instead, Noibu has developed an algorithm to group disparate occurrences of the same error under a unique error signature.
Noibu's error signature algorithm is constantly improving based on client feedback and evolving error-tracking functionality. If you notice anything incorrect in an error grouping, please let your CSM know immediately.
Learn more about Wrapped Errors.