Noibu PII Blocking Strategy

Keystrokes during a session

Noibu does not collect or store any keystrokes. All text entered in inputs is blocked in videos and in sessions and never shared to our backend.

Here is an example of what user entered input looks like

Automated CSS Blocking

Noibu will automatically block CSS classes and IDs for all classes / blocks that could contain PII. By doing this we ensure all text is blocked from being collected, as we can see below data will be obfuscated to not include PII even when it is being summarized. 

Manual Verification:

Above and beyond all of this, Noibu employs a privacy specialist who will manually validate that all CSS classes are being blocked and has the ability to add in custom CSS class blocking.