In Issue Trends, you can plot one or more issues on a chart to examine revenue impact over time. Below the charts section sits a list of unresolved issues. Click the toggle in the rightmost column to plot an issue on the chart.
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By default, these charts plot trends over the past 90 days, but you can adjust the timeframe to as little as one day or as much as a full year. Each point on the chart represents a Session Bucketing Interval, which may be an hour, day, or week depending on the overall timeframe. Hover over a bucketing interval to view the interval's data.
The data is displayed across three charts: Annualized Revenue Loss, Revenue Loss, and Occurrences.
Annualized Revenue Loss
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The Annualized Revenue Loss chart considers how many sessions and transactions were impacted by errors in each session bucketing interval, compares this against your site's typical conversation rates, and estimates how much revenue you stand to lose if the error goes unresolved for a whole year. The estimate will appear lower in bucketing intervals with infrequent occurrences, and higher in intervals with frequent occurrences. Errors with consistently high ARL should be investigated as soon as possible.
Learn more about how Noibu calculates Annualized Revenue Loss.
Revenue Loss
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The Revenue Loss chart considers how many sessions and transactions were impacted by errors, compares this against your site's typical conversion rates, and calculates the exact amount of revenue loss at each session bucketing interval. While the Annualized Revenue Loss chart warns of potential revenue loss if the error is left unresolved, the Revenue Loss chart displays the actual loss to date. Errors with high revenue loss should be investigated immediately, especially those with high loss over multiple bucketing intervals.
Occurrences
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The Occurrences chart displays the number of times the error has occurred in each bucketing interval. Errors that occur frequently should be investigated before those that occur sporadically.
Learn more about the Funnel and Session Search.