Robert Boukine

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Latest activity by Robert Boukine
  • Robert Boukine created an article,

    Data Processing Agreement

    Below is our DPA. Please email privacy@noibu.com to receive a signed version so that your privacy department can counter sign.   DATA PROCESSING AGREEMENT  [CUSTOMER] (“Customer”), has contracted w...

  • Robert Boukine created an article,

    Noibu Sub-Processor List

    To support Noibu Technologies Inc. (“Noibu”) in delivering its Service, Noibu engages third-party service providers as sub-processors. This page describes our sub-processors, where they are located...

  • Robert Boukine created an article,

    Increased Revenue Loss Alerts

    Revenue loss alerts will help you be notified of impactful issues on your site in a timely manner. These alerts are combined into one email if triggered at the same time. Here is how they work:   A...

  • Robert Boukine created an article,

    Does Noibu accommodate personal data requests?

    You may decide to collect personal data in Noibu products or services about your own customers. We have a process in place so that you can remain General Data Protection Regulation (GDPR) compliant...

  • Robert Boukine created an article,

    What Types of Errors does Noibu Detect?

    Noibu detects errors related to your site's core eCommerce functionality, including the shopping cart, checkout process, product pages, contact forms, and coupons. We also detect secondary errors ...

  • Robert Boukine created an article,

    Does Noibu impact my analytics?

    No, Noibu does not affect your Google Analytics, Heap Analytics, Shopify Analytics, or any additional analytics software you may be using. The Noibu script is a "listener" which captures sessions a...

  • Robert Boukine created an article,

    I am migrating ecommerce platforms. Can I still use Noibu?

    Yes, in fact Noibu is very useful during website migrations. Many issues arise during the migration process and having Noibu running will allow you to ensure a smooth transition from your old plat...

  • Robert Boukine created an article,

    Deploying the Noibu Script: Magento

    Before Noibu can collect session data from your eCommerce website, you must deploy the Noibu script to your website's header. If your store is built on Magento, you can add the script to your site...

  • Robert Boukine created an article,

    Deploying the Noibu Script: Google Tag Manager

    Before Noibu can collect session data from your eCommerce website, you must insert the Noibu script into your webite's HTML <head>. If you use Google Tag Manager as a tag management solution, add ...

  • Robert Boukine created an article,

    What data does Noibu collect and store?

    Rest assured that Noibu collects only the minimal user data needed for you to solve errors on your website. We store this data safely, and any user data we collect is purged every 90 days. We do n...