Connecting Noibu to OpenAI ChatGPT

The Noibu plugin connects ChatGPT to your Noibu account and includes 10 skills for analyzing store performance, checkout, products, traffic segments, technical issues, accessibility and A/B testing opportunities. It's listed in the ChatGPT Plugins directory, is optimized for ChatGPT, and also works in Codex.

This guide covers two ways to install it: for yourself on an individual ChatGPT account, or for everyone in your organization's ChatGPT workspace. By the end, Noibu is connected to your account and set up for your store.

Before you start

You'll need:

• A ChatGPT account, on ChatGPT on the web or the ChatGPT desktop app.

• A Noibu account with access to the stores you want to analyze. Each person signs in with their own Noibu account.

• If you use ChatGPT through your company's workspace (Business, Enterprise or Edu): a workspace admin may need to make Noibu available to you first. See Installing Noibu for your organization below.

How installation works

1. Install the Noibu plugin from the ChatGPT Plugins directory.

2. Sign in to Noibu when ChatGPT redirects you. This connects ChatGPT to your Noibu account.

3. ChatGPT opens a chat that runs Noibu Setup, confirms your connection and asks which store to use.

Installing the plugin doesn't give ChatGPT access to anything your Noibu account can't already see, and you never need to paste passwords, API keys or tokens into a chat.

Installing Noibu for yourself

Use these steps on an individual ChatGPT account. If you're in a company workspace, use the same steps once your admin has made Noibu available.

Step 1: Install the Noibu plugin

1. Open ChatGPT and select Plugins in the sidebar.

2. Search for Noibu. You can also go straight to chatgpt.com/plugins?search=noibu.

3. Select Noibu (By Noibu, Ecommerce insights and fixes) to open its details page. It lists 1 app (Noibu) and 10 skills.

4. Select Install plugin.

Step 2: Sign in to Noibu

1. ChatGPT redirects you to the Noibu sign-in page. Sign in with your Noibu account.

2. Review and approve the access request.

3. Return to ChatGPT.

If the Noibu sign-in page doesn't open on its own, go to Plugins, open Noibu, find Noibu under Apps and select Connect.

Step 3: Choose your store

1. After you sign in, ChatGPT starts a chat with the Noibu Setup skill (noibu-setup). It checks your connection and finds the stores your Noibu account can access.

2. Reply with the store you want to use, for example yourstore.com.

3. Wait for ChatGPT to confirm that setup is complete for that store. You're ready to run your first analysis.

If the setup chat doesn't start, start a new chat, type @Noibu, select the plugin and send this prompt:

Use Noibu Setup to verify my connection and help me select a store.
Do not change data or create anything.

Installing Noibu for your organization

On ChatGPT Business, Enterprise and Edu workspaces, workspace admins control which plugins members can install. An admin makes Noibu available once, then each team member installs it and connects their own Noibu account.

Step 1: Make Noibu available (workspace admin)

1. Open the Admin console and select your organization's ChatGPT workspace, not your personal account.

2. Go to Workspace settings → Plugins and select Noibu.

3. Choose an installation policy for Noibu:

   • Available: team members find Noibu in the Plugins directory and install it themselves. Choose this for a self-service rollout.

   • Installed: ChatGPT installs Noibu automatically for eligible members, or for selected roles where role-based controls are available.

   • Customize by role: set a different policy for each role. This option appears only in workspaces with role-based access control turned on.

4. Confirm that the Noibu app included in the plugin is enabled and accessible to the members who need it.

5. Confirm that those members have the Use plugins permission in Workspace settings → Permissions & roles. It's on by default for Enterprise workspaces.

Neither policy connects anyone to the admin's Noibu account or grants extra Noibu data access. Each team member still signs in with their own Noibu account. For more on these settings, see OpenAI's Plugins in ChatGPT guide.

Step 2: Install and connect Noibu (each team member)

1. Open ChatGPT and switch to your organization's workspace.

2. Follow Steps 1 to 3 in Installing Noibu for yourself above.

If your admin chose Installed, Noibu is already installed for you. Start at Step 2: Sign in to Noibu, and select Connect on the Noibu app if ChatGPT asks.

If Noibu shows Disabled by admin in the directory, ask your workspace admin to complete Step 1 above.

Running your first analysis

ChatGPT uses Noibu automatically when it's relevant. To make sure it uses Noibu's workflows, start a new chat, type @Noibu and select the plugin. Then try one of these prompts, replacing yourstore.com with your store's domain.

Store health snapshot

Show a Store Pulse for yourstore.com for the last 24 hours.

Checkout funnel

Analyze checkout performance for yourstore.com over the last 30 days.

Product opportunities

Identify product add-to-cart opportunities for yourstore.com.

Device and channel conversion

Compare mobile, desktop, and traffic-channel conversion for yourstore.com.

In Codex, open Sources in a task, select Use plugins and choose Noibu.

Recommended capabilities

Some workflows need extra setup:

• Repository investigation and draft pull requests: GitHub access, with the relevant repository selected.

• Accessibility scanning: an approved browser connection that can run scans. Chrome setup may be required.

• Live sites and recurring reports: publishing or scheduling capabilities, plus the data and destination connections they use.

Follow the prompts for each workflow. Installing Noibu doesn't automatically authorize repository changes, external messages, publishing or scheduled delivery.

Troubleshooting

• Noibu doesn't appear in the Plugins directory. Search for Noibu from Plugins in the sidebar, or open chatgpt.com/plugins?search=noibu. If you use a company workspace, make sure you've switched to it. If Noibu still doesn't appear, ask your workspace admin to check that it's available to you.

• Noibu shows Disabled by admin. Your workspace admin has restricted the plugin. Ask them to follow Step 1: Make Noibu available (workspace admin).

• ChatGPT says setup is blocked, or Noibu's access check returned "Unknown tool". The plugin is installed but your Noibu account isn't connected yet. Go to Plugins, open Noibu, select Connect on the Noibu app under Apps and sign in. Then reply connected in the chat so Noibu Setup can finish.

• Noibu links open in a browser where you're not signed in. In ChatGPT, go to Settings → Browser and set Web URL and link open destination and Local URL open destination to Default browser.

• Your store is missing. Check that you signed in to the right Noibu account and that it has access to that store. Contact your Noibu administrator if your access needs updating.

• The Noibu skills don't appear. Check that Noibu is listed under Installed in Plugins. Start a new chat and type @Noibu. If you use the desktop app, quit and reopen it so the plugin loads.

• You see more than one Noibu plugin or connector. An earlier version (uploaded from a ZIP or added as a custom connector) is still installed. Remove it and keep the plugin installed from the directory.

If you need more help, reach out to your Noibu contact or submit a ticket to support@noibu.com.