At Noibu, we leverage AI technology responsibly to improve your experience and provide valuable insights into error diagnostics and solutions. Here's an overview of how AI is used within our platform:

Commitment to Generative AI and Data Integrity

Generative AI technology is advancing rapidly, and Noibu is dedicated to staying ahead by protecting the integrity of our customers' data. From carefully evaluating AI-related vendors to thoughtfully determining the necessary context for each backend service of Noibu AI, our team prioritizes building a generative AI observability assistant that is both powerful and secure. We are committed to fostering innovation through skilled talent, cutting-edge technology, and trusted external partnerships, all while keeping data security at the forefront of Noibu AI development.

By implementing these measures, Noibu ensures that the AI solutions we provide are secure, private, and reliable, so you can trust us to help you solve issues efficiently while respecting your data.

AI-Powered Features

Our AI-powered features use OpenAI’s API. This allows us to deliver highly accurate and efficient solutions for common development challenges while adhering to strict data privacy standards. These features include:

1. Issue Explanations: Interpreting issue details to help clarify and contextualize detected errors.
2. Code Solutions: Offering actionable recommendations to resolve identified issues.
3. Checkout Impact: Analyzing issues to determine the likelihood that an issue is important

Data Privacy and Security

We are committed to safeguarding your data and operate under rigorous security and privacy principles:

• Data Processed by AI: To enable accurate and effective assistance, we process specific error details, such as:
  • Code snippets and error messages.
  • The last reproduction step.
  • Aggregated occurrence rates.
  • Breakdown by approximate time range, browser, operating system, and other non-identifiable metrics.
• Data Limitations: Noibu ensures that:
  • No personally identifiable information (PII) is included or processed during AI operations.
  • Only minimal error-specific information is passed to guarantee precision without compromising data security.

Model Usage and Training

• All usage of AI is subject to OpenAI’s data retention policy, which ensures that no data from API calls is retained for training their models.
• Noibu does not permit the AI models to train on our or our customers’ data.