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  1. Noibu - Knowledge Base
  2. FAQs

FAQs

Frequently asked questions about Noibu and the Noibu platform.

Noibu Basics

  • Glossary of Terms
  • How does Noibu calculate Annualized Revenue Loss?
  • Does Noibu work on multiple domains?
  • How often should I check Noibu for new issues?
  • How can Noibu support a major site update or migration?
  • Does Noibu track iframe data?

Troubleshooting

  • Does Noibu impact performance?
  • Why does Google Lighthouse say Noibu is slowing down my website?
  • Does Noibu impact my analytics?
  • What happens if Noibu has down time?
  • Why am I locked out of Noibu?
  • What causes Annual Revenue Loss inconsistencies between pages?
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Third Party Platforms

  • Why doesn't Noibu track credit cards declined through Salesforce?
  • Why is the Jira integration failing?
  • How does Apple's privacy update affect session tracking?

Known Issues

  • Does Noibu track revenue loss in my local currency?

Security

  • What data does Noibu collect and store?
  • Does Noibu accommodate personal data requests?
  • How can I opt out of Noibu session tracking?

Notifications

  • Why haven't I received any 'Issue' alerts?
  • What are 'Increased Revenue Loss' alerts?
  • What is a 'Closed Fixed Alert'?
  • How do 'Checkout Down' alerts work?

Billing

  • What are Buffer Sessions?
  • What is Flex Usage?
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