Did you know that Noibu uses Noibu?
Noibu utilizes its own platform as a support tool to identify and address issues our clients encounter in the console. This enables the Noibu support team to proactively address issues and collaborate with our engineering team without requiring our clients to replicate issues.
If you face any challenges on the Noibu console, simply generate a help code and include it in your support ticket for efficient assistance.
To generate a help code while working in Noibu, add #helpcode to the end of your URL.This prompts a modal to appear with a unique pin that identifies your session. Copy and paste this help code into your support ticket so the Noibu support team can watch your session back and resolve the issue quickly.