Migrating To Shopify

Planning a migration? Let us know

As soon as a migration is on your roadmap, reach out to your Noibu CSM — the earlier the better, as it gives us time to prepare and support you through the transition. Sharing your plans early means we can keep your monitoring running smoothly with no gaps in coverage.

When you're ready, please fill out the form below with the details of your planned migration. It captures everything we need, including your new domain URLs, any changes to your site design or checkout flow, new payment gateways, updated success URLs, and whether you'd like your existing data wiped.

Fill out this form: Migration Form ​

Deployment

Recommended: One-click app install

The fastest way to get started. Your developers don't need to touch any code, and nothing needs to be redone later.

1. Visit Noibu's listing on the Shopify App Store and click Install.

2. Confirm the installation on the redirect page.

3. That's it — our team handles the rest of the domain configuration for you.

Using a headless or Hydrogen store?

See here: Installing Noibu on Shopify for Headless or Hydrogen websites

The app on its own won't fully cover a headless setup. Your storefront will need to be deployed manually or through a tag manager like Google Tag Manager. If you're on Hydrogen, let us know before you begin — selecting the "Standard" option leads to an incomplete install, and we'll help you set it up correctly.

To add the script manually:

1. In your Shopify admin, go to Online Store → Themes → Customize → Edit code.

2. Open theme.liquid and add the following line just before the closing </head> tag:

<script src="https://cdn.noibu.com/collect.js" defer></script>

This folds the "Alternative" heading into the headless section, so the manual steps sit right where they're actually needed instead of reading like an optional extra.

Test on a staging environment first

Before you switch your live store to the new platform, we strongly recommend deploying Noibu to your staging (or development) environment. This lets you monitor and catch errors while you build and test the new site — so you can fix issues before they ever reach your customers and confirm Noibu is capturing data correctly ahead of go-live.

Deploy Noibu to your staging site using the same method you'd use for production (see the platform sections above). Because your staging site runs on a different domain or subdomain, let your Noibu team know its URL so we can set it up for monitoring alongside your production domain.

Shopify doesn't include a built-in staging environment for a live store. Most merchants use a development store — created for free from the Shopify Partner Dashboard — as their staging site, or preview theme changes using a duplicated, unpublished theme. See Creating stores and Development stores.

What Noibu monitors

Once installed, Noibu captures error detection, performance monitoring, and session replay across both your storefront and checkout. Shopify events such as product views and begin-checkout are tracked automatically in the session timeline, along with your ecommerce events — no extra configuration required.

Good to know

Some features in your Noibu console rely on the Shopify authorization granted during install. If you ever uninstall the app or reconnect it, that authorization is refreshed — so if something in your console looks off after a reinstall, this is the first place to check.