One of the ways eCommerce companies improve conversions on their websites is by proactively monitoring for bugs that impede the user experience or checkout. The Alerts feature in Noibu allows you to create custom alerts that notify your teams when conversion-blocking bugs appear.

Alerts Page

The Alerts page provides a list of your active alerts. From here, you can see each alert’s urgency (signified by the colour of the bug icon), its name, and when it was last triggered. There’s no limit to the number of alerts you can create.

From this page you can create a new alert or edit any existing alerts. If you’re creating a new alert that’s similar to an existing alert, it may be easier to Duplicate the Alert and make changes from there. You can also delete an alert if it's no longer useful. 

Alert Details

Click on any alert’s name to see more details. This page provides a list of issues that have met the alerts conditions, with links to investigate each issue further. The profile also lists the alert’s conditions and a collection of high-level details, including when the issue was last triggered and last modified. You can delete or edit the alert directly from this page.

Anatomy of an Alert

Click the 'Create new alert' button to set up an alert. You can create an alert to be proactively notified when new issues occur that meet any combination of the following conditions:

• Issue states
• Insight tags
• Browser and operating system
• Created and Last Seen dates
• Occurrence rates
• Sessions captured
• Projected revenue impact
• Error type
• Error source
• Page type
• HTTP status code
• Top URL
• Error Signature

When configuring a new alert, you can select which users should be notified by email when the conditions are met. You can also set your alert to post updates to a designated Slack channel. Learn more about creating alerts or see our Recommended Alerts.