Session Replay
Noibu's Session Replay helps ecommerce teams see how real customers experience your site, combining behavioural signals, technical data, and funnel progression all in one view. Whether your goal is to proactively optimize experiences or efficiently react to customer frustration, this feature can help product and technical teams investigate where users experienced friction, determine what went wrong, and take action quickly.
- Investigating User-Reported Incidents or Complaints
- Investigating Negative Customer Feedback
- Linking Backend Logs to Front-End Context
- Chargeback Investigation and Fraud Dispute
- User Experience QA After Major Release
- Optimizing Marketing Campaigns
- A/B Testing Analysis
- Investigating Performance Slowdowns in Sessions
- Gauging Impact of Friction and Related Sessions
- Developer Reproduction and Resolution from Session Replay