Not every error captured by Noibu will necessarily have the same degree of impact on your customers or your bottom line. The investigation flow in Noibu begins by identifying which issues are most impactful to your customers or your business and need further investigation. This first step of triage is essential for prioritizing your efforts and resources effectively.
Reviewing Priority Issues
The Priority Issues tab is designed to help you quickly identify and focus on the issues that are most likely to impact your conversions and revenue. This tab surfaces issues that Noibu has flagged based on several critical metrics and characteristics.
Note: the filters and columns on this tab can be customized for your own needs and workflows. Learn more here.
We recommend taking less than a minute to review each row in this table to determine whether it appears to be an impactful issue that warrants further investigation.
The following can be helpful guidelines in determining whether to investigate further:
- Abnormally high Sessions, Occurrences, or estimated Revenue Loss relative to other issues
- Increasing Occurrences as indicated by the sparkline
- On-screen error or Broken button error symptoms (Learn more about top symptoms here)
- Caused by click issue insight (Learn more about Issue insights here)
- Any later-stage funnel insight: Add to Cart, Checkout, Started, Place Order (Learn more about Issue insights here)
For issues that meet some or all of the above criteria, click on the row in the table to pull up more details about the issue to begin to triage it. Learn more about triaging issues.