Mobile apps can provide significantly higher conversion rates than desktop or mobile web experiences, and gaining visibility into how users experience your mobile app is critical for identifying and resolving issues that could hinder sales. Noibu provides mobile monitoring support for apps built with React Native and Cordova on both Android and iOS platforms to help engineering and product teams address these needs.
Implementation Steps
1. Enable Mobile Monitoring for Your Domain
To get started, reach out to your Customer Success Manager (CSM). They will assist in enabling mobile monitoring for your specific domain, which is a prerequisite for SDK integration.
2. Integrate the Noibu SDK in Your Mobile App
At this time, Noibu supports the following mobile app frameworks:
| iOS | Android | |
|---|---|---|
| React Native | ✔️ | ✔️ |
| Cordova | ✔️ | ✔️ |
| Native | Coming soon | Coming soon |
For apps built on React Native Framework:
Follow the detailed instructions on the Noibu React Native SDK documentation, which includes installing the SDK, initializing it correctly within your codebase, and ensuring that all required permissions are granted: https://www.npmjs.com/package/noibu-react-native
For apps built on Cordova Framework:
Install Noibu’s JavaScript SDK to your app as indicated here: https://help.noibu.com/hc/en-us/articles/5150366162189-Noibu-JS-SDK
3. Push an App Update to Your Users
After successfully integrating the SDK, publish a new version of your app to enable Noibu monitoring capabilities.
To maximize data collection and ensure issue visibility, we recommend a "hard update" which requires users to update to the latest version of the app. This helps ensure a consistent monitoring baseline and accelerates adoption.
4. Start Capturing Errors and Session Replays
As users begin updating their apps, Noibu will automatically start collecting session replays and error data. This information will become available within Noibu, enabling your team to investigate and resolve mobile-specific issues that impact user experience and conversion rates.