Connecting Noibu to Claude Cowork

Last updated: October 28, 2026

This guide walks you through the one-time setup for the Noibu plugin for Claude. By the end, Noibu will be collecting data from your store, the plugin will be installed in Claude Cowork, and your ecommerce data will be connected and ready to query. For an overview of what the plugin does, see Getting started with the Noibu Plugin for AI.

Noibu connects to Claude in two parts. The Noibu connector gives Claude access to your Noibu data, and the Noibu plugin adds Noibu's skills to Claude. You'll set up the connector first, then the plugin.

By installing and using the Noibu plugin for Claude, you agree to Noibu's MCP Terms and Privacy Policy.

Before you start

You'll need:

  • A Noibu account. After Noibu sets up your company and domain, you'll receive a welcome email with a link to finish setting up your account.

  • The Noibu script on your store. Noibu needs its script on your website to collect session and page visit data. Install it as early as possible so Noibu has data to work with by the time you start using Claude. See Deploying the Noibu Script: Overview.

  • The Claude desktop app on a paid plan. The Noibu plugin runs in Claude Cowork, which is available in Claude's desktop app. You'll need a Claude Pro, Max, Team or Enterprise plan.

  • (Windows only) A supported Windows edition with virtualization turned on. Claude's desktop app needs Windows Pro, Enterprise or Education with Windows virtualization features (Hyper-V) turned on. Windows Home isn't supported.

  • (Team and Enterprise plans only) Cowork and skills turned on for your organization. Your Claude admin may need to make sure skills are enabled for your organization.

Step 1: Connect the Noibu connector

Noibu is listed in Claude's connector directory.

If you're on a Pro or Max plan

  1. Go to the Noibu listing in Claude's directory, or search for Noibu on the Connectors page as described in Anthropic's documentation.

  2. Select Noibu, then click Connect.

Noibu listing in Claude's connector directory

  1. Sign in to your Noibu account when prompted.

If you're on a Team or Enterprise plan

  1. An Owner or Primary Owner turns on the Noibu connector for your organization in Admin Settings → Connectors. If you don't have permission to do this, the Noibu listing shows a Request button instead. Selecting it sends a request to your organization's admins for approval.

  2. Once Noibu is turned on for your organization, each person clicks Connect on the Noibu connector and signs in to their own Noibu account.

Note: Noibu appears as a Community connector. Community connectors pass Anthropic's automated checks. Verified and community connectors work the same way once connected. The label only reflects the depth of Anthropic's review.

Step 2: Install the Noibu plugin

The Noibu plugin is listed in Claude's directory, separately from the Noibu connector.

  1. Go to Claude's directory and search for Noibu.

  2. Select the Noibu listing marked Plugin.

  3. Click Add to Claude.

  1. Open the Claude desktop app, select the Cowork tab, then open Customize. Check that Noibu now appears in your plugins.

If you're on a Claude Team or Enterprise plan, you may need admin access to install the plugin.

Start using Noibu in Claude

Once Claude is connected, you can ask it to explore and analyze your conversions, journey drop-offs, acquisition, funnel progression, user experience, technical errors and more.

The plugin includes pre-built skills for common ecommerce analysis, such as store health checks, checkout funnel analysis, segment and product deep-dives, and A/B test ideas. Start a skill with the + button below a chat, with a slash command, or by asking a question that matches what the skill does.

Starting a Noibu skill from a Claude chat

To see every skill and its description, open Customize and select the Noibu plugin.

We highly recommend running the Build Business Context skill first. It tells Claude how your business works, so its analysis is grounded in your store rather than generic ecommerce assumptions. Learn more in Working with Noibu and AI.

Updating the plugin

Noibu releases new and improved skills regularly. A new skill can take some time to appear in Claude's directory after Noibu releases it. Your existing Noibu connector keeps working when you update the plugin, so you don't need to set it up again.

If you added Noibu from Claude's directory

If a new Noibu skill isn't showing in Claude:

  1. Open Customize and remove the Noibu plugin.

  2. Add it again from Claude's directory by following Step 2: Install the Noibu plugin.

  3. Start a new task in Cowork so Claude picks up the new skills.

If you uploaded the plugin file before

Earlier versions of this guide had you upload the plugin file (noibu.zip). An uploaded plugin doesn't update on its own, so we recommend switching to the directory version:

  1. Check that the Noibu connector is still connected. If it shows as disconnected, follow Step 1: Connect the Noibu connector.

  2. Open Customize and remove the Noibu plugin.

  3. Add Noibu from Claude's directory by following Step 2: Install the Noibu plugin.

  4. Start a new task in Cowork.

Troubleshooting

  • A new Noibu skill isn't showing in Claude. Your plugin is an earlier version. Follow Updating the plugin, then start a new task.

  • You have a noibu folder instead of a noibu.zip file. Some browsers, such as Safari, unzip downloads automatically. In Safari, turn off Open "safe" files after downloading in Safari → Settings → General, then download the file again. You can also download it with a different browser.

  • Cowork is disabled on Windows, or you see "Missing HCS services: HNS, vmcompute, vfpext". Your Windows virtualization features need to be turned on. Follow Fixing "Cowork is disabled" on Windows (Missing HCS services).

If you still need help, reach out to your Noibu contact or submit a ticket to support@noibu.com.