This guide walks you through the one-time setup for the Noibu plugin for Claude. By the end, Noibu will be set up and collecting data, the plugin will be installed in Claude Cowork, and your ecommerce data will be connected and ready to query.

Prerequisites

Before installing the Noibu plugin for Claude, you will need to have completed these prerequisite steps:

• Set up your account with Noibu. After Noibu sets up your company and domain, you will receive a welcome email with a link to finish setting up your account with Noibu.

• Deploy Noibu to your ecommerce website. You will need to deploy Noibu’s script on your website to collect session and page visit data from your store.  Install it as early as possible so Noibu has data to work with by the time you start using the plugin in Claude. For full details, see this article.

• Install Claude desktop app. The Noibu plugin runs inside Claude Cowork, which is available through Claude's desktop app. If you don't already have a Claude account, you'll need to create one before continuing.

• Download Noibu plugin for Claude. The latest version of our plugin is available for download here.

• (Teams & Enterprise plans only) Enable Cowork access and Skills for your organization. If on a Claude Team or Enterprise plan, you may also need to ensure that skills are enabled for your organization.

Noibu plugin setup

Step 1 — Install the Noibu plugin in Claude

➡ If on a Pro or Max plan for Claude: 

1. In Claude Cowork, upload and install a custom plugin as described in Anthropic’s documentation. Upload the Noibu plugin file. 

2. A confirmation message will let you know the plugin is installed. Continue to install and activate the Custom Connector as described in Step 2. 

➡ If on a Teams or Enterprise plan for Claude:

1. You must have admin access to install the plugin. In Claude Cowork, manually install a custom plugin for your organization as described in Anthropic’s documentation.

2. Configure the plugin with the following settings:
   Marketplace name: Noibu
   User access: Installed by default

3. Each user at your organization is now able to connect the Noibu connector as described in Step 2.

Step 2 – Activate the Noibu MCP server in Claude

Noibu is listed in Claude's connector directory.

➡ If on a Pro or Max plan for Claude:

1. Open Claude's connector directory as described in Anthropic's documentation, or go straight to the Noibu listing in Claude's directory.

2. Select Noibu, then click Connect.

3. Authenticate to your Noibu account when prompted.

➡ If on a Teams or Enterprise plan for Claude:

An Owner or Primary Owner must first enable the Noibu connector for your organization in Admin Settings → Connectors.

If you don't have permission to enable connectors, the Noibu listing shows a Request button instead — selecting it sends the request to your organization's admins for approval.

Once Noibu is enabled for your organization, each user clicks Connect on the Noibu connector and authenticates to their own Noibu account.

Next steps — Begin analysis with Claude and Noibu

Once Claude is successfully connected, you can ask it to explore and analyze data about conversions, journey drop-offs, acquisition, funnel progression, user experience, technical errors, and more.

It is highly recommended to run the Build Business Context skill before to tell Claude how your business works, so analyses are grounded in your reality rather than generic ecommerce assumptions. Learn more here. 

Updating the plugin

As we continue to iterate and improve on our Claude plugin, new and updated Skills may become available. To update your plugin, repeat the steps for installing the Noibu plugin. When you upload the latest plugin file you'll be prompted to overwrite the current version.

After replacing the existing plugin, a confirmation message will let you know the updated plugin is installed and ready to use.