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  1. Noibu - Knowledge Base
  2. Session Replay

Session Replay

Session Replay gives you a firsthand look into a shopper's journey through your online store. The Sessions page collects each unique session on your site so you can see revenue-impacting issues and points of user friction in action.

About Sessions

  • Session Replay Overview
  • Filtering and Sorting the Sessions Table
  • AI Session Search (Beta)
  • Pinning a Session
  • Session Playback
  • Page Lifecycle Events
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Help Codes

  • Help Code Overview
  • Programmatic Methods for Generating Help Codes
  • Using Live View for Real-time Troubleshooting (Beta)
  • Searching Session Recordings by Help Code

Session Replay Workflows & Use-Cases

  • Investigating User-Reported Incidents or Complaints
  • Investigating Negative Customer Feedback
  • Linking Backend Logs to Front-End Context
  • Chargeback Investigation and Fraud Dispute
  • User Experience QA After Major Release
  • Optimizing Marketing Campaigns
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