Session Replay Workflows & Use-Cases
- Investigating User-Reported Incidents or Complaints
- Investigating Negative Customer Feedback
- Linking Backend Logs to Front-End Context
- Chargeback Investigation and Fraud Dispute
- User Experience QA After Major Release
- Optimizing Marketing Campaigns
- A/B Testing Analysis
- Investigating Performance Slowdowns in Sessions
- Gauging Impact of Friction and Related Sessions
- Developer Reproduction and Resolution from Session Replay