Workflows

Investigation

• Identifying Impactful Issues
• Investigating Issues in detail
• Identifying Performance Degradation & Opportunities
• Investigating specific performance metrics in detail

Prioritization

• Prioritizing Issues
• Deprioritizing Issues
• Finding Reproducible Issues
• Linking Jira Tickets to Noibu Issues
• Error Types: Smoking Gun Errors & Phantom Errors
• Evaluating Priority of Loading Speed & Interactivity Performance Improvements

Resolution

• Issue Resolution - Overview of Workflow Steps
• Issue Resolution - Step 1: Gathering Data
• Issue Resolution - Step 2: Forming Hypotheses
• Issue Resolution - Step 3: Investigating Hypotheses
• Issue Resolution - Step 4: Implementing Fixes & Monitoring Results
• Recording Issue Reproduction Sessions

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Customer Support

• Investigating Shopper Complaints
• Reporting Issues Internally
• Investigating a Poor NPS or CSAT Score
• Tracking Coupons & Promotions

Health Monitoring

• Monitoring Webpage Health with Sessions: Process Guide
• Improving UX/UI Experiences
• Manual Testing with Help Code
• A/B Testing with the Noibu SDK
• How to Check for Errors Post-Deployment