Workflows

Working with Noibu

• Noibu Workflows: Team Environments
• Noibu for Product Managers
• Noibu for Developers
• Noibu for Customer Support Reps
• Noibu for QA Analysts
• Noibu for UX Designers

Prioritization

• Prioritizing Issues
• Identifying Visually Impactful Issues
• Finding Reproducible Issues
• Deprioritizing Issues
• Error Types: Smoking Gun Errors & Phantom Errors

Investigation

• Cross Referencing Errors on Multiple Domains
• Linking Backlog Tickets to Noibu Issues
• Recording Issue Replication Sessions

Resolution

• The Noibu Approach: An Overview
• Step 1: Gathering Data
• Step 2: Forming Hypotheses
• Step 3: Investigating Hypotheses
• Step 4: Implementing Fixes & Monitoring Results
• Appendix A: Replication Guide

Customer Support

• Investigating Shopper Complaints
• Reporting Issues Internally
• Investigating a Poor NPS or CSAT Score
• Tracking Coupons & Promotions
• Using Noibu During a Code Freeze: Process Guide

Health Monitoring

• Monitoring Webpage Health with Sessions: Process Guide
• Improving UX/UI Experiences
• Manual Testing with Help Code
• A/B Testing with the Noibu SDK
• How to Check for Errors Post-Deployment